A real person picks up.
Every time.
Los Gatos Telephone Answering Service handles live answering, alarm monitoring, and dispatch for businesses across Northern California, including nights, weekends, and holidays.
What We Handle
Answering, monitoring, and dispatch, done by people who pick up.
Live Answering Service
Every call answered by a real person, following your scripting, so your customers never hit voicemail.
Alarm Monitoring
Round-the-clock alarm monitoring so incidents get a fast, accurate response, day or night.
Dispatch
Direct dispatch coordination with your drivers, technicians, or security officers as calls come in.
Appointment Booking
We schedule directly into your calendar so appointments get booked without you lifting a finger.
Wake-Up Calls
Reliable scheduled wake-up calls, handled personally, no automated systems.
Custom Scripting
We follow your exact scripting and software workflow, including online towing dispatch platforms.
Who We Work With
If your business needs a live agent, we're built for it.
We regularly support towing companies, funeral homes, doctors' offices and surgery centers, property managers, and security companies, but the truth is simpler than a list: any business that needs a human being to answer the phone.
Our Story
Family owned. Answering calls since the 1970s.
Since the 1970s, Los Gatos Telephone Answering Service has answered calls for businesses across Northern California, day and night, holidays included. What started as a small, local answering service has stayed family-run through every year since, built on one simple standard: your customers get a real person on the line, not a voicemail.
Whether it's after-hours dispatch, appointment booking, or alarm monitoring, our team treats every call like it's ours to handle right.
Get your business a real answering team.
Tell us what you need and we'll put together a quote built around your business.
Request a Quote